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Privacy Policy


Last Updated: 9 August 2026

At SUVARNA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you browse our website, create an account, place an order, or contact us, we may collect information such as:

  • Full name
  • Mobile/phone number
  • Email address
  • Billing and shipping address
  • Order and purchase details
  • Payment-related information required to process your order
  • Information you provide when contacting customer support
  • Any other information you voluntarily provide to us
We do not intentionally collect information that is not necessary for providing our services.

2. How We Use Your Information

We may use your information to:

  • Process and fulfil your orders
  • Process payments and refunds
  • Arrange shipping and delivery
  • Communicate with you regarding your orders
  • Provide customer support
  • Respond to your questions or requests
  • Improve our products, website and customer experience
  • Prevent fraud, misuse or unauthorised activity
  • Comply with applicable legal and regulatory requirements
3. Payment Information

Payments made through our website may be processed by third-party payment service providers.

SUVARNA does not store your complete debit card, credit card, UPI PIN, CVV or banking passwords on our servers. Payment information is handled by the applicable payment service provider according to its own privacy and security practices.

4. Sharing of Information

We may share necessary information with trusted service providers only when required to operate our business, including:

  • Payment service providers
  • Shipping and courier partners
  • Website/hosting and technology service providers
  • Customer support or communication service providers
  • Government authorities or law-enforcement agencies where required by law
We do not sell or rent your personal information to third parties.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage and provide a better browsing experience.

You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration, disclosure or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including order processing, customer support, accounting, record-keeping and compliance with applicable legal requirements.

When information is no longer required, we may delete or securely dispose of it, subject to applicable laws.

8. Your Rights

Subject to applicable law, you may have rights regarding your personal information, including the ability to:

  • Request access to information held about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of personal information where legally applicable
  • Withdraw consent where processing is based on consent
  • Raise a concern or complaint regarding the processing of your personal information
To exercise any applicable rights, please contact us using the details provided below.

9. Withdrawal of Consent

Where we process your personal information based on your consent, you may withdraw your consent by contacting us.

Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

Please note that certain information may need to be retained where required for completing an existing order, resolving disputes, maintaining business records or complying with legal obligations.

10. Third-Party Links

Our website may contain links to third-party websites, social media platforms or other services.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing them with your personal information.

11. Children's Privacy

Our website is not intended to knowingly collect personal information from children.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services or applicable laws.

Any updated version will be posted on this page with a revised "Last Updated" date.

13. Contact Us

If you have any questions, concerns, requests or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

SUVARNA
HISAR, HARYANA,INDIA
Email: suvarna1.08.1997ss@gmail.com
Phone/WhatsApp: 9996398867

We will make reasonable efforts to respond to your queries and requests within a reasonable period.